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Before Your Appointment Guide

To ensure you receive the highest level of care and results, we’ve created this guide to help you prepare for your upcoming treatment. Following these recommendations allows us to deliver the transformative experience you deserve.

Arrival & Timing

  • Your appointment time is the start of your treatment.

  • We recommend arriving 5–10 minutes early to settle in and complete any necessary consultation forms.

  • If you arrive earlier, please note we may not be able to answer the door immediately, as treatments may be in progress. Outdoor seating is available in dry weather.

  • We operate by appointment only to ensure personalized care for every client.

Your Skin and Wellbeing

Your skin reflects much more than just your skincare routine—medical changes, overall health, stress, and pregnancy can all impact your skin’s appearance and needs. At Skin Wise, we take a holistic approach, tailoring every treatment to your current condition and goals.

  • Your care is our priority: we provide a safe, private space where you can share your concerns openly.

  • Your privacy is always respected, and all consultations and treatments are conducted with the highest level of confidentiality.

  • We adapt our treatments based on your health and lifestyle to ensure safety and optimal results.

Before Your Facial

To help your skin respond optimally:

  • Avoid retinol, acids, or exfoliating products 24–48 hours prior, especially before sensitive treatments (e.g., chemical peels or laser).

  • Skip heavy makeup on the day of your treatment.

  • Hydrate well—water is your skin’s best friend.

  • Notify us of allergies, recent treatments, or skin concerns in advance so we can tailor your facial.

  • Laser treatments: Please let us know if you have had any laser procedures in the last 1–2 weeks. For optimal safety, facials should generally be avoided immediately after laser treatments until your skin has fully recovered.

After Your Facial

  • Avoid exfoliating products, retinol, or acids for at least 24 hours.

  • Protect your skin from direct sun; sunscreen is essential.

  • Hydrate and rest—your skin will thank you.

  • Avoid intense exercise or heat exposure (sauna, steam room) immediately after your facial.